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Safety is the whole point

Chartering privately should be the safest way you fly, not a leap of faith. Each flight must be operated by an appropriately certificated direct air carrier that retains operational control. For US charter, TriStar checks the carrier's Part 135 authority before booking.

How we protect every flight

Five checks before you're booked

01 · Part 135

Direct air carrier certification

For US charter, the flight must be operated by a direct air carrier with appropriate Part 135 authority. The carrier, not TriStar, retains operational control of the aircraft, crew and flight.

02 · Audits

ARGUS & WYVERN safety ratings

We prioritise operators audited by ARGUS and WYVERN — the industry's independent standards covering safety history, pilot currency, maintenance and operational controls.

03 · Documentation

Operator and trip documentation

Before a US charter is confirmed, TriStar checks the direct air carrier's Part 135 authority and requests trip-relevant operator, aircraft and crew documentation.

04 · Clarification

Direct operator clarification

Where documentation or mission details need clarification, we raise the question directly with the operating carrier before the client approves the trip.

05 · Human sign-off

A dispatcher confirms it all

Automation surfaces options; a live human dispatcher confirms the operator, aircraft, crew, route and price before you are booked.

Our standard

What "vetted" actually means here

Anyone can call an aircraft "safe." We treat it as a checklist. For US charter, an operator does not appear in a proposal until its Part 135 authority has been checked and the trip-relevant aircraft, crew and documentation have been reviewed. Independent audit status is included when available and relevant to the client requirement.

  • Part 135 authority checked for US charter
  • ARGUS and WYVERN status reviewed when available
  • Trip-relevant operator and aircraft documentation reviewed
  • Operating-carrier clarification where the mission warrants
  • Live human dispatcher confirms every booking

The process

Where automation stops and a human starts

Speed and safety aren't opposites, but they need a clear line between them. Our systems do the fast part — surfacing available aircraft, running the numbers, flagging empty legs. The moment a real trip is on the table, a human takes over: a dispatcher confirms the certificated operator, checks the specific tail and crew against the mission, and only then does the price and aircraft get put in front of you. Nothing is auto-booked.

If anything changes before departure — weather, a mechanical, a crew-duty limit — the same dispatcher works the alternatives with the operator and comes back to you with options, not silence. That is the whole reason a broker with real operational experience is worth more than a booking button.

Good to know

Safety questions, answered

Who operates my flight?
TriStar is the broker, not the operator. The appropriately certificated direct air carrier operates the flight and retains full operational control. For US charter, TriStar checks Part 135 authority before booking.
What are ARGUS and WYVERN?
ARGUS and WYVERN are the two leading independent safety-audit standards in private aviation. They evaluate an operator's historical safety record, pilot qualifications and currency, maintenance programs and operational controls. We prioritise operators that carry these ratings.
How do you vet an operator before I fly?
For US charter, we check the direct air carrier's Part 135 authority and review trip-relevant aircraft and crew information. Independent audit status is considered when available or required, and unanswered questions go back to the operating carrier before a proposal is approved.
Is a human involved, or is it automated?
A human is always involved in the review. TriStar automation can surface options and pricing, but the certificated direct air carrier retains operational control while a live dispatcher confirms the trip details before booking.

Fly with people who have flown every side of this business

One message starts a trip-specific aircraft search; the operating carrier, aircraft and final quote are confirmed before booking.