Home · Concierge

Your flight is just the beginning

For a confirmed charter, TriStar can coordinate requested catering, ground transport and trip details through one point of contact. Scope, supplier availability and third-party costs are confirmed for the specific itinerary.

Freeon every charter
Personalconcierge support
1person, your trip
Route-specificairport planning

What's included

Handled, end to end

Available coordination, any service fee and third-party supplier costs are identified before you approve them.

Catering & fine dining

Catering requests and dietary requirements are checked with the operating carrier and local suppliers.

Chauffeured transfers

A car waiting on the ramp at both ends — sedan, SUV or something special — timed to your wheels-up and touchdown.

FBO & customs fast-track

Private terminals, expedited customs and immigration, and ground handling arranged wherever you land.

Stays: hotels, villas, yachts

Accommodation and other ground arrangements can be sourced for a specific request, subject to supplier availability.

Pets & special requests

Pets fly in-cabin, and anything from flowers to a birthday surprise on board — just ask.

One point of contact

Keep the charter request and agreed trip details with one named point of contact.

Trip support for confirmed charters

Price a route below and describe any trip support you need. Requested services are checked and confirmed before booking.

Price your flight

Charter with concierge included

Instant estimate per cabin class, then a dispatcher follows up with available options and your concierge already briefed.

Good to know

About the concierge

How is trip support priced?
The available coordination scope, any TriStar service fee and third-party supplier costs are disclosed for the specific request before you approve them.
What can the concierge arrange?
Depending on the airport and itinerary, requests may include catering, ground transport, FBO coordination, accommodation or pet-travel details. Availability is confirmed case by case.
How far in advance do you need to know?
The earlier the better for bespoke catering or a specific car, but same-day requests depend on current aircraft and supplier availability. Tell us at booking or any time before departure.
Do you cover international trips?
International requests are reviewed route by route. Airport access, permits, customs and ground handling depend on the operating carrier, jurisdiction and local supplier availability.